Rental agreement with a guarantor

Rendin helps you in cases that are outside the scope of home insurance. Our primary aim is to minimise rental-related risks and cover possible payment defaults and damages caused by the tenant.

Our cover mostly not include big-scale emergencies (fires, flooding of the apartment etc), liability insurance (if the apartment has damages from a fire that result for damages and liabilities to neighbors) nor does it cover damages caused by 3rd parties (e.g. a flood caused by a burst pipe from the upstairs neighbor). That’s why our strong recommendation is to have a combination of Rendin protection and home insurance with liability coverage.

Rendin protects you from rental-related issues and losses. In the event of any defects, it is the landlord's role to assess the extent of the damage, taking into account the aspect of natural wear and tear. If the tenant does not pay the outstanding amount by the specified deadline, Rendin will compensate the landlord and open recourse proceedings against the tenant. Compensation is based on the evidence provided by the landlord (photos, invoices, repair quotes, and other documents).

In most problematic cases, the damages exceed the amount of the security deposit, and obtaining compensation from the tenant is very difficult, if not impossible. Since court cases are time-consuming and costly, we are taking it off your shoulders.

Rendin provides landlords with property protection up to 10 times the security deposit amount and guarantees rent and utility payments for up to three months. We will compensate you for the tenant’s debts and take over the case.

At the end of the rental agreement, we send an email to the landlord with detailed instructions. In case of property damage or unpaid bills, the landlord must assess the extent of the damages and initiate the compensation process with Rendin's assistance.

Our claim handling process is fast. In most cases, the entire process takes less than 30 days, and the landlord receives compensation no later than 5 working days after confirming the amount of the claim and signing the claim assignment agreement with Rendin.

First, the landlord must determine the claim amount and submit the claim directly to the tenant, providing an additional deadline for payment (at least 14 days). If the tenant does not pay the outstanding amount by the specified deadline, Rendin will compensate the landlord and initiate a recourse procedure against the tenant.

Receiving money back from a tenant is our concern from that point.

In the case of outstanding debts, the landlord must calculate the amount of unpaid rent and utility charges and provide us with evidence (e.g., invoices from the housing association or service providers).

For property damage, the landlord must request quotations for repair work or search for similar items/necessary materials within a reasonable price range and provide us with evidence (quotations, photos, product links, etc.).

Adding a listing on Rendin is free. We only charge a service fee if you wish to use our protection.

Rendin monthly service fee is 4% of the monthly rent (minimum 5 € / month). In return, the landlord receives property protection that is 10 times the amount of the security deposit. For example, if the monthly rent is €500, the property protection amount is €5,000. Additionally, we compensate the landlord for the tenant's rent and utility debts up to three months.

The service fee is paid by either the landlord, the tenant or both parties. The payer can be chosen in the contract creation phase.

Rendin issues monthly invoices for the service to the party responsible for paying for the service. The protection takes effect from the beginning date of a rental agreement, when the first invoice is also issued.

If the agreement stipulates that the tenant is responsible for paying the service fee, the landlord’s protection shall not be terminated in the event of the tenant’s default.

If the parties have agreed that the landlord will pay the service fee but fails to make the required payments on two consecutive due dates, and despite receiving at least two reminders from Rendin, the landlord still does not fulfill their obligation, the validity of the Rendin service shall be deemed expired, and the related protections shall be terminated. The tenant shall not be required to pay a deposit to the landlord due to the landlord’s failure to make payments.

No. The main goal of Rendin is to minimize and cover debts and damages caused directly by the tenant. Our cover mostly does not include big-scale emergencies (fires, flooding of the apartment etc), liability insurance (if the apartment has damages from a fire that result for damages and liabilities to neighbors) nor does it cover damages caused by 3rd parties (e.g. a flood caused by a burst pipe from the upstairs neighbor).

To get the best possible cover we strongly recommend getting a home insurance with the provider of your choice in addition to the protection offered by Rendin.