The main advantage is that it reduces the initial rental costs for the tenant.

For example, in the case of an apartment with a 400€ monthly rent, the start-up costs can be as high as €1,600 (a 3-month security deposit + the first month’s rent).

With Rendin, the starting cost to rent this flat would be only €400.

Additionally, Rendin helps prevent issues between landlords and tenants. In case of disagreements, we assist in mediating and finding a solution that is both legally compliant and fair for both parties.

Contact the landlord and ask them if this apartment could be rented out with Rendin. Maybe the landlord hasn't heard that there is a new service on the market and they can also benefit from the increased security.

Rendin monthly service fee is 2.5% of the monthly rent (minimum 5 € / month).

In most cases the service fee is paid by the tenant, but it can be also paid by the owner. The person who started the contract can choose who pays.

Rendin issues invoices for the service itself to the party specified as the payer in the contract. Rentin protection starts from the start date of the rental agreement (provided possession has been transferred) and does not stop in case of late payment of the service fee by the tenant.

Yes. Since real estate agents representing landlords use our solution, we don't limit their right to charge a fee (generally one month's rent +VAT). If the tenant doesn't wish to pay, we advise to read the rental advertisments carefully to ensure the extra fee isn't asked when signing the agreement.

However, we prohibit to ask for a deposit on the Rendin platform.

No, the Rendin fee isn't refundable like deposit. It's a fee for the service we provide during the rental agreement’s validity period.

Rendin service consists of:

• Access to legally compliant rental agreement draft by our lawyers, plus other relevant rental documentation

• Deposit-free renting to a tenant

• Payments guarantee to the landlord

• Property protection for landlord

• Free legal advice to both parties

• Support in three languages (Estonian, English and Russian)

Keeping pets is only allowed with written permission from the landlord.

However, the owner of the pet must take into consideration that they're fully responsible for all the damages inflicted.

Our service is not an analogue to liability insurance, and tenants are responsible for damages they cause. This means that Rendin compensates the landlord for the damage caused if the tenant does not do it themselves, but then takes over the right of claim from the landlord and submits a counterclaim against the tenant.

In case of issues, our goal is to achieve the best possible compromise between the tenant and landlord that takes into account the interests of both parties. If the parties still cannot reach an agreement, Rendin offers the tenant flexible ways to compensate for the damage caused. For example, a tenant in serious trouble can repay the debt interest-free according to a payment plan.

Rendin has built the background check around a credit check, credit score and previous customer experience. Landlords can also search the criminal record database, and search Google and social media, to see what is known about a potential tenant.

Every prospective tenant who wants to rent through Rendin has to pass an automatic background check with an Estonian ID. There are three types of results:

1. Successful check, i.e. a positive result.

In this case, the system evaluates that the candidate's payment behaviour is in order. Therefore, they don't have to pass additional manual check. Also, they won't be asked for further information or documents.

However, the landlord makes the final selection among the candidates who pass the background check. In addition, every landlord can carry out extra background checks on their own, for example, by enquiring about criminal records or searching on Google and/or social media.

2. The check gives a "pending" status, i.e. a manual review is necessary.

The system sets people in "pending" status if there isn't enough information. This includes many foreigners who are likely to be new arrivals, so their local ID is still very recent, and they have no credit history.

In such cases, our customer support specialist may ask the prospective tenant for additional information, such as a personal identity document and an employment contract which must be valid, termless and signed by a local employer.

3. The check fails, i.e. the system detects a candidate's problematic payment history.

This happens when the system detects a problematic payment history of the tenant candidate (debt collection claims, debts to service providers) or insufficient ability to pay (active quick loans, rental property disproportionately expensive for the income). Statistical models of the system also indicate when a person undergoing a check is at a very high risk of defaulting on their financial obligations in the future.

In addition, Rendin has its own database of tenants who can no longer rent a home through our platform since they've caused problems during previous tenancy.